Conglomerate Magazine

Carmelo Santillán Ramos: The Eco-Innovator Pioneering a Sustainable Future

Carmelo Santillán Ramos: The Eco-Innovator Pioneering a Sustainable Future

Sustainability is no longer a mere checkbox; it’s a bold vision that intertwines purpose with profit. As organizations face mounting pressures from consumers, investors, and regulatory bodies, they are embarking on transformative journeys to embed sustainable practices into their DNA. This paradigm shift is not just about compliance—it’s about harnessing innovation, embracing circular economy principles, and fostering a culture of accountability. 

Leading the charge in this exciting evolution is CEO of CSR Consulting Carmelo Santillán Ramos, a pioneer in sustainability consulting whose passion for positive change knows no bounds. With a foundation in industrial engineering and a wealth of knowledge from advanced degrees in environmental management, Carmelo is redefining what it means to be a responsible business leader.

Transforming Abstract Goals into Tangible Results

Carmelo Santillán Ramos began his career as an industrial engineer, graduating from the University of Burgos in Spain. Throughout his professional journey, he gained experience in various sectors; however, it was his involvement in renewable energy projects in Spain and later in sustainability initiatives at companies such as Grupo Financiero Banorte and OMA (Grupo Aeroportuario Centro Norte) that ignited his passion for sustainability.

Carmelo recognized that global challenges, including climate change and environmental conservation, demanded practical and innovative solutions. This realization led him to forge a connection between engineering and sustainability, motivating him to specialize in this field and to lead initiatives aimed at creating a positive impact on the world.

Carmelo’s multiple master’s degrees in fields such as Environmental and Energy Management and Integrated Management Systems (covering Occupational Health and Safety, Quality, Environment, and Corporate Social Responsibility) have significantly influenced his approach to implementing management systems in organizations.

These advanced studies provided him with a solid foundation for integrating sustainability into corporate frameworks. The combination of theoretical knowledge and practical experience has empowered Carmelo to design and implement new tools, including CDP and EcoVadis, which not only enhance organizational performance but also add substantial value to the companies he collaborates with.

Illuminating the Value of Sustainability in Business

One of the main challenges Carmelo faced when implementing sustainability software in Mexico was the lack of awareness regarding the importance of sustainability, coupled with companies’ reluctance to invest in measures that offer long-term benefits.

To overcome these obstacles, Carmelo focused on educating stakeholders about the tangible advantages of sustainability practices and demonstrated how these measures could lead to improved efficiency, reduced costs, and enhanced reputation. By fostering collaboration and showcasing successful case studies, he was able to build trust and encourage companies to embrace sustainability initiatives.

Strategic Framework for Sustainable Success

Carmelo approaches the development of key performance indicators (KPIs) for sustainability as a strategic process that emphasizes the importance of measurable, relevant indicators aligned with a company’s overall objectives. He believes that effective KPIs should not only reflect the organization’s sustainability goals but also integrate seamlessly into its broader business strategy.

Among the most crucial metrics Carmelo considers are energy efficiency, waste reduction, carbon footprint, and the adoption of renewable energy sources. He understands that these indicators provide a comprehensive view of a company’s environmental impact and progress toward sustainability.

In addition to environmental metrics, Carmelo also emphasizes the inclusion of financial indicators that showcase the savings generated by sustainability initiatives. By demonstrating that sustainability is not merely an expense but a worthwhile investment, he helps organizations recognize the long-term value and benefits of implementing sustainable practices. This dual focus on environmental and financial performance empowers companies to make informed decisions that drive both sustainability and profitability.

Blueprint for Embedding Sustainability in Corporate Culture

In Carmelo’s experience, several critical factors are essential for successfully integrating sustainability practices into a company’s culture. First and foremost is leadership commitment. When leaders demonstrate a genuine dedication to sustainability, it sets a powerful example for the entire organization and creates a sense of accountability.

Continuous training is another vital element. Carmelo believes that equipping employees with the knowledge and skills necessary to implement sustainable practices is crucial for fostering a culture of sustainability. Regular training sessions not only enhance understanding but also inspire employees to take initiative in sustainability efforts.

Additionally, clear communication of sustainability goals at all levels of the organization is essential. Carmelo emphasizes the importance of ensuring that every team member understands the company’s sustainability objectives and their role in achieving them. By involving all staff in sustainability projects, organizations can cultivate a sense of ownership and participation. This engagement allows employees to see the tangible benefits of sustainable practices, ultimately reinforcing the company’s commitment to a sustainable future.

Through these interconnected factors—leadership commitment, continuous training, and clear communication—Carmelo has seen companies successfully weave sustainability into their core values, fostering a culture that prioritizes environmental and social responsibility.

Pioneering Path to Sustainability Excellence at Banorte

A key example of Carmelo’s work in process optimization to enhance sustainability was his role in facilitating Banorte’s inclusion in several prestigious sustainability indices, including the DJSI Emerging Markets, DJSI MILA, FTSE4Good, STOXX Climate Change, and Euronext-Vigeo. Through strategic initiatives, he helped position Banorte as the first company in Latin America to be listed on CDP’s “Climate A List,” solidifying its reputation as the most sustainable company in Mexico.

In 2017, under Carmelo’s leadership, Banorte was recognized as the “Leading Sustainability Company in Mexico” by ALAS20 and became the first Mexican company—and the third in Latin America—to sign the Science Based Targets initiative (SBTi) commitment letter. These significant achievements not only elevated Banorte’s standing in the sustainability arena but also contributed to substantial cost reductions across all its business areas.

Carmelo’s efforts exemplify how integrating sustainability into business processes can lead to operational efficiencies while fostering a strong commitment to environmental responsibility.

Ensuring Sustainable Standards and Continuous Improvement

To ensure that organizations comply with international sustainability standards such as ISO 14001 and ISO 45001, Carmelo conducts regular internal audits and ensures that the company’s processes are continuously updated to reflect the latest regulatory changes. His certifications as an internal auditor for systems like ISO 14001 and ISO 45001 empower him to guide companies in implementing robust management systems.

Carmelo emphasizes the importance of not only meeting these international standards but also fostering a culture of continuous improvement within the organization. By providing training and resources, he helps companies build the capacity to maintain compliance while enhancing their overall sustainability practices. This proactive approach ensures that organizations remain aligned with global standards and are well-equipped to navigate the evolving landscape of sustainability regulations.

Carmelo has observed several important trends emerging in corporate social responsibility (CSR), particularly in Spain and Mexico. One significant trend is the growing focus on transparency and accountability, which is increasingly driven by investor demand for more sustainable business practices. Companies are recognizing that demonstrating their commitment to CSR not only enhances their reputation but also attracts responsible investment.

Additionally, Carmelo notes a rising interest in circular economy models. Organizations are actively seeking ways to minimize waste and maximize resource efficiency, shifting away from traditional linear business models. This approach not only benefits the environment but also presents new opportunities for innovation and growth.

Through these trends, Carmelo sees a promising shift towards more responsible and sustainable business practices in both Spain and Mexico, as companies adapt to the changing expectations of consumers and investors alike.

Building a Stronger Brand

Carmelo measures the impact of sustainability initiatives on a company’s brand value and market positioning from several perspectives. First, he looks at financial indicators that reflect savings from reduced energy and resource consumption, which directly improve profitability. By demonstrating these savings, he illustrates how sustainability efforts can enhance the bottom line.

He also recognizes that a company’s reputation is strengthened by aligning with sustainable principles. This alignment makes the brand more attractive to conscious consumers and investors who prioritize ESG (Environmental, Social, and Governance) criteria.

Another key component of Carmelo’s approach is analyzing the company’s positioning in sustainability rankings and assessments, such as EcoVadis. He understands that adopting sustainable initiatives enhances the company’s image and places it in a better position against competitors.

Together, these factors help build a strong brand that stands out for its social and environmental responsibility. Ultimately, Carmelo believes that this commitment not only improves market value but also attracts new business opportunities.

Nurturing Tomorrow’s Change-Makers 

Carmelo strongly believes in combining theory and practice to effectively train future sustainability leaders. In his role as a professor at several institutions, including EGADE Business School, he utilizes real case studies to provide students with practical insights. By encouraging active involvement in sustainability projects, he helps students connect academic concepts with real-world applications.

Carmelo’s mentoring approach focuses on empowering young professionals to propose innovative solutions to sustainability challenges. He fosters an environment where creativity and critical thinking are encouraged, allowing mentees to explore and develop their ideas confidently. Through this hands-on training and supportive mentoring, Carmelo aims to cultivate the next generation of sustainability leaders equipped to drive positive change.

Carmelo believes that technology plays a crucial role in advancing organizations’ sustainability goals today. He highlights its significance in areas such as energy management, carbon footprint tracking, and resource optimization. With the advent of digital tools that provide real-time data, organizations can make more informed decisions and monitor their progress toward sustainability targets more effectively.

By leveraging technology, Carmelo sees organizations not only improving their operational efficiency but also enhancing their ability to implement sustainable practices. This integration of technology into sustainability efforts is essential for driving meaningful change and achieving long-term environmental and social objectives.

Envisioning a More Sustainable Future

Carmelo’s goal for CSR Consulting is to establish the firm as a leading sustainability consultancy, not only in Mexico but on an international scale. He envisions the company continuing to assist organizations in adopting sustainable practices through innovative solutions in areas such as the circular economy, renewable energy, and ESG criteria.

Carmelo believes that by providing strategic guidance and cutting-edge tools, CSR Consulting can significantly impact the sustainability landscape. His aim is to empower companies to embrace sustainability as a core value, driving positive change and contributing to a more sustainable future for all.